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Loyalty Lounge

BOMTerminal 2, International (inside security)

Expect nothing less than regal treatment from the moment you enter the Loyalty Lounge. The relaxing interiors and personalized attention add up to an experience you won’t forget. Whether you wish to rest before your flight or just browse through your email in peace, the lounge has personal cabanas and workstations to meet both your personal and professional requirements.

Open NowAll Day

Opening Hours

SundayAll DayMondayAll DayTuesdayAll DayWednesdayAll DayThursdayAll DayFridayAll DaySaturdayAll Day

Top Complimentary Amenities

Newspapers & Magazines
Newspapers & Magazines
Beer & Wine
Beer & Wine
18+ Cardholder
18+ Cardholder
Spirits & Liquor
Spirits & Liquor
Premium Food
Premium Food
Flight Monitors
Flight Monitors
View more amenities

Important Information

  • This lounge is only accessible for passengers departing on international flights from Terminal 2.
  • Shower facilities (45 minutes) available for INR 1000 plus taxes and levies.
  • Cabanas (3 hours) available for INR 3000 plus taxes and levies.
  • Children under 2 years old are admitted free with an adult.
  • Access may be restricted due to space constraints.
  • Smart casual dress at all times.
  • Local telephone calls only.

Cancellation Policy

Cancellations are permitted up to 24 hours before check-in for a full refund. Cancellations less than 24 hours before check-in are not eligible for reimbursement.

Learn more

Directions

Chhatrapati Shivaji International Airport
Chhatrapati Shivaji International AirportBOMMumbai, Maharashtra, India
Located in Terminal 2, International (inside security). After Passport Control and Security Checkpoint, turn right and proceed through the Lotus House, take the elevator in the Pranaam Lounge to the 3rd Floor.
    Travel times are estimates and are not guaranteed. Airports may require you to re-clear security and immigration control to reach the lounge. Clearing security might require a boarding pass departing from the terminal. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass.

    Reviews (27)

    SatisfactoryWhile the lounge is pretty comfortable, the food spread is pretty limited and whatever is available isn’t of the best taste.
    AnkitDecember 2018
    Needs ImprovementTerrible food - quality and quantity, smallest lounge I have ever seen, fully packed wall to wall. Better rest in the public places and eat at the food court.
    AnonymousAugust 2018
    SatisfactoryNot a very good lounge, down stairs in a basement, no light from outside. Very limited space as appears to always be full. Food is OK and drinks are free pour.
    AnonymousAugust 2018
    SatisfactoryI was flying on Singapore Airlines after 4 hours so I decided to go lounge. Easy access but almost crowded with passenger. Recliner seat was restricted. They should expand the area to fit in all.
    Himanshu Tailor March 2018
    SatisfactoryVery hard to locate, staff was unfriendly. Food was good, good collection of drinks. Toilets were dirty and uncomfortable. Good for a few hours.
    Md. LeninFebruary 2018
    Needs ImprovementQuite easily the worst lounge I have been to. Limited food without much taste, limited seating, overcrowded, Wi-Fi issues. The staff is polite and courteous but overall a big no.
    Aakarshit MehraJanuary 2018
    SatisfactoryFood was okay with limited choices. Same with the drinks. They have some recliners which were awesome! I came at a quiet time so it wasn't too bad, but it was getting packed and noisy when I left.
    AnonymousDecember 2017
    Needs ImprovementVery dirty chairs, no shower, only one very small restroom, very limited food selection. No sleep chairs. Avoid if you can.
    KvDecember 2017
    SatisfactoryGood food. Bad seating. Bad crowd.
    AnonymousOctober 2017
    SatisfactoryVery full. Warm Indian food and decent selection of beverages. Not relaxing. Public food area is nicer.
    AnonymousSeptember 2017
    Needs ImprovementIt's dirty, no free showers. Old and unappealing, broken furniture, stinking restroom.
    Prashanth CSeptember 2017
    Needs ImprovementStaff was welcoming, waiters cleaning tables however it just looks like a train departure hall. Water is not cold, choice is poor. It really looks empty in this basement.
    LucieAugust 2017
    Needs ImprovementWorst lounge in any airport in India. Staff are rude. Arrogant doesn't cover the attitude. If you have to pay 1 single rupee, go somewhere else is my advice.
    AnonymousApril 2017
    OutstandingThe lounge is fairly crowded but lots of space. Decent selection of food.
    AnonymousMarch 2017
    SatisfactoryOvercrowded. Wait to get a seat. Seats too congested. Air conditioning not enough for the crowd. Food OK. Would have given 1 star; but do give credit for the staff trying to cope. No fire exits.
    Ramanathan R TarakadFebruary 2017
    Needs ImprovementSmelly, not clean, WiFi didn't work and in the basement. The staff was actively unhelpful. The public terminal areas are MUCH nicer.
    MkesnerDecember 2016
    OutstandingGood food, good service. Only negative is that it's not that big which could be a problem at busy times.
    AnonymousJanuary 2016
    SatisfactoryThis lounge leaves a lot to be desired. Old chairs (but fairly comfortable). The lounge was dirty with bits of food on some of the chairs. Didn't see a lot of staff around.
    AnonymousJuly 2015
    SatisfactoryJust super basic. Surprisingly so in such a lovely airport.
    SorenMay 2015
    Worth a DetourCool place to relax. Sometimes it can be a bit loud. Good choice of drinks. Average food.
    AnonymousApril 2015
    SatisfactoryCrowded with a pretty bad food selection. The seating is comfortable enough, and the staff are very friendly and helpful.
    HannahApril 2015
    Needs ImprovementNot a lounge, more like a makeshift gathering area. No privacy for working. Quite noisy. Food was simply appalling.
    Pranav BhutaDecember 2014
    SatisfactoryDon't go towards Gate 86, fastest is the 1st right after you exit Customs/Immigration - walk towards Samsonite luggage and there's a sign. Quiet, free liquor, but food choice is slim and not very good.
    Melis November 2014
    SatisfactoryOk lounge. No complaints really. Bit crowded and a bit plain but clean and tidy with food and drinks available. Polite, pleasant, staff. Free airport wi-fi.
    ChrisNovember 2014
    Worth a DetourMost of the times I've been here, this lounge has just been far too crowded.
    JohnOctober 2013
    OutstandingThis is a nice, quiet place to relax. I really love the shower facility.
    BhaveshOctober 2013
    Needs ImprovementThis lounge is possibly always jam-packed, and it's almost impossible to find a seat. The food choices are okay. No free WiFi is offered either.
    Plus2kidsSeptember 2013

    Also in Terminal 2 International

    This is the only lounge in Terminal 2 International.View all lounges in Chhatrapati Shivaji International Airport (BOM)
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