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Plaza Premium Lounge (Located at Aerotel)

KULGateway@klia2 (Outside Security)

This spacious landside lounge has all the hallmark features, such as comfortable seating and work desks, as well as charging stations and complimentary Wi-Fi so you can keep on top of all your emails. If you need a... More

Open Now7:00am - 7:00pm
Sunday7:00am - 7:00pmMonday7:00am - 7:00pmTuesday7:00am - 7:00pmWednesday7:00am - 7:00pmThursday7:00am - 7:00pmFriday7:00am - 7:00pmSaturday7:00am - 7:00pm

Top Complimentary Amenities

Premium Food
Snacks
Wi-Fi
Flight Monitors
TVs
Internet Terminals
View more amenities

Important Information

  • Children under 2 years old are admitted free with an adult.
  • Power outlets are available.
  • Telephone usage is subject to additional payment.
  • This lounge is located in the Gateway@klia2 shopping facility, which is located outside of security in klia2. If you are departing from klia2, please leave enough time to go through security. Passengers departing from or transiting through KLIA's Main or Satellite Terminals can access this lounge; however, please note that doing so could be very inconvenient and in most cases not recommended, especially if you do not have a long layover and/or are not familiar with the layout of the airport.
  • Complimentary alcoholic drinks are limited to beer only. Premium alcoholic drinks are subject to additional payment.
  • Eating is currently prohibited in the lounge. Therefore, only take away meals will be served.
  • Wellbeing Ambassadors ensure you will be well taken care of during your lounge stay, while enhancements and precautionary measurements are deployed in accordance to local authority’s advisories. These are included but not limited to: Provision of hand sanitisers at different areas. Social distancing is practised at all areas within the lounge. All commonly touched surfaces are sanitised frequently. Hygiene measures are implemented in meal services as individually pre-portioned food items will be prepared at self-serve food counters. Magazines and newspapers are removed temporarily to minimise human contact. All staff members follow strict sanitisation procedures and wear masks at all times during on-duty, while information is shared for staff members to practice necessary precautions during off-duty.

Cancellation Policy

  • Cancel up to 24 hours prior to your booking time to get a full refund. Learn more
  • You may enter the lounge one hour before or after your booked time. Your booking starts upon entry.

Directions

Kuala Lumpur International AirportKULSepang, Selangor, Malaysia
Located in Gateway@klia2 (Outside Security). Located on Level 2M of the Gateway@klia2 shopping complex, next to Aerotel Kuala Lumpur.
    Travel times are estimates and are not guaranteed. Airports may require you to re-clear security and immigration control to reach the lounge. Clearing security might require a boarding pass departing from the terminal. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass.

    Reviews (5)

    OutstandingNew one, it DOES have a bathroom...plenty of food too (you can even make your own panini!) and free beer out of the tap! Only wish it would include wine and not be outside security...
    MarielleFebruary 23rd, 2019
    OutstandingNew one without bathroom, plenty food choices, coffee, we enjoyed our layover staying here.
    PatriiOctober 22nd, 2018
    OutstandingFavorite lounge in KLIA 2, it's comfortable, cozy, amazing and delicious selection of foods including vegetarian options. Been here several times and it has never been a disappointment!
    MadissonSeptember 25th, 2018
    Needs ImprovementUpon arrival was told food available by menu. BS back and forth with staff refusing to cook anything. Cook rude. Useless lounge at this time of night. Staff zero CS skills.
    DanJune 10th, 2018
    View all 5 reviews
    From $37 per traveler3 Hours Access
    Date
    Oct 28, 2020
    Time 
    Travelers
    See Packages
    Free CancellationFree cancellations are permitted 24 hours before your reservation time.

    Also in Gateway@klia2

    This is the only lounge in Gateway@klia2.View all lounges in Kuala Lumpur International Airport (KUL)

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