Plaza Premium Lounge (Located at Aerotel)

Top Complimentary Amenities

Important Information

• Children under 2 years old are admitted free with an adult.
• Power outlets are available.
• Telephone usage is subject to additional payment.
• This lounge is located in the Gateway@klia2 shopping facility, which is located outside of security in klia2. If you are departing from klia2, please leave enough time to go through security. Passengers departing from or transiting through KLIA's Main or Satellite Terminals can access this lounge; however, please note that doing so could be very inconvenient and in most cases not recommended, especially if you do not have a long layover and/or are not familiar with the layout of the airport.
• Complimentary alcoholic drinks are limited to beer only. Premium alcoholic drinks are subject to additional payment.
• Eating is currently prohibited in the lounge. Therefore, only take away meals will be served.
• Wellbeing Ambassadors ensure you will be well taken care of during your lounge stay, while enhancements and precautionary measurements are deployed in accordance to local authority’s advisories. These are included but not limited to: Provision of hand sanitisers at different areas. Social distancing is practised at all areas within the lounge. All commonly touched surfaces are sanitised frequently. Hygiene measures are implemented in meal services as individually pre-portioned food items will be prepared at self-serve food counters. Magazines and newspapers are removed temporarily to minimise human contact. All staff members follow strict sanitisation procedures and wear masks at all times during on-duty, while information is shared for staff members to practice necessary precautions during off-duty.

Cancellation Policy

• Cancel up to 24 hours prior to your booking time to get a full refund. Learn more
• You may enter the lounge one hour before or after your booked time. Your booking starts upon entry.