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Plaza Premium Arrivals Lounge

LHRTerminal 3 (outside security)

Everything you need to make yourself comfortable after that agonizing long-haul red-eye flight is here. Spotless showers that’ll wake you right up, a fresh bite to eat, lightning fast Wi-Fi? Check, check, and check. These gratifying amenities, along with a friendly staff and relaxing atmosphere, make this landside oasis a must-visit before heading into London town.

Closed Now5:30am - 9:00pm

Opening Hours

Sunday5:30am - 9:00pmMonday5:30am - 9:00pmTuesday5:30am - 9:00pmWednesday5:30am - 9:00pmThursday5:30am - 9:00pmFriday5:30am - 9:00pmSaturday5:30am - 9:00pm

Top Complimentary Amenities

Newspapers & Magazines
Newspapers & Magazines
Flight Monitors
Flight Monitors
View more amenities

Important Information

  • This lounge is open to all Terminal 3 travelers. Travelers arriving or departing from another terminal can also access this lounge outside of security, but should leave plenty of time for transit via bus or train.
  • Children under 2 years old are admitted free with an adult.

Cancellation Policy

  • Cancel up to 24 hours prior to your reservation time to get a full refund. Learn more
  • You may enter the lounge one hour before or after your reservation time. Your booking starts upon entry.


London Heathrow Airport
London Heathrow AirportLHRHillingdon, London, UK, United Kingdom
Located in Terminal 3 (outside security). After leaving Immigration and Customs, proceed straight through the public Arrivals Area, exit the building and the lounge is located next to the bus stops.
    Travel times are estimates and are not guaranteed. Airports may require you to re-clear security and immigration control to reach the lounge. Clearing security might require a boarding pass departing from the terminal. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass.

    Reviews (3)

    Worth a DetourSmall but does the job. Clean shower and toilet. Breakfast items are carb heavy. Drinks are soda pop, juices and coffee. ALL FREE if you show your Amex Platinum card (+2 guests max).
    DarvinFebruary 2019
    SatisfactoryVery simple not-beautiful arrivals lounge. Windowless and small but it serves its purpose. Carbs and cereal are breakfast foods. Good showers. Tricky to find as entrance is from outside.
    ShaneAugust 2018
    SatisfactoryStopped here to take a shower after a long haul overnight flight. £20 for a shower. Showers were clean enough. The lounge was loud and dirty. The lounge is an additional £26 on top for bad food.
    Mary HubbardApril 2018

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