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Plaza Premium Arrivals Lounge

LHRTerminal 4 (outside security)

Everything you need to make yourself comfortable after that long-haul red-eye flight is here. Spotless showers that’ll wake you right up, a delicious hot meal, lightning fast Wi-Fi? Check. These amazing features, along with complimentary alcohol, helpful staff, and a relaxing atmosphere make this landside oasis a must-visit before heading into London town.

Closed Now5:00am - 10:00pm

Opening Hours

Sunday5:00am - 10:00pmMonday5:00am - 10:00pmTuesday5:00am - 10:00pmWednesday5:00am - 10:00pmThursday5:00am - 10:00pmFriday5:00am - 10:00pmSaturday5:00am - 10:00pm

Top Complimentary Amenities

Newspapers & Magazines
Newspapers & Magazines
Beer & Wine
Beer & Wine
Flight Monitors
Flight Monitors
View more amenities

Important Information

  • Children under 2 years old are admitted free with an adult.
  • The kitchen is currently out of action. Therefore, only snacks will be served temporarily until further notice.

Cancellation Policy

  • Cancel up to 24 hours prior to your reservation time to get a full refund. Learn more
  • You may enter the lounge one hour before or after your reservation time. Your booking starts upon entry.


London Heathrow Airport
London Heathrow AirportLHRHillingdon, London, UK, United Kingdom
Located in Terminal 4 (outside security). Located in the Terminal 4 Arrivals Area, take the escalator or lift up to the entrance on the Mezzanine Level.
    Travel times are estimates and are not guaranteed. Airports may require you to re-clear security and immigration control to reach the lounge. Clearing security might require a boarding pass departing from the terminal. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass.

    Reviews (8)

    Worth a DetourHave used this lounge a few times for a shower on arrival. However, for the last month + the kitchen has not been working. So no food apart from a poor selection of nibbles. Very clean showers.
    MarkFebruary 2019
    OutstandingThis was great! We arrived after a flight from China and were self-transferring to Italy. We had a tasty three course meal, a comfortable shower and a pleasant drink. Thumbs up.
    AnonymousAugust 2018
    OutstandingExcellent made-to-order 3 course meal. No buffet. Best food I've ever had in a lounge. No windows.
    KentAugust 2018
    OutstandingVery friendly staff and very clean lounge! Tons of showers and food options looked good.
    TenJune 2018
    SatisfactoryGood service. Menu ordering. Quiet. Clean convenient showers. Drinks available, some complimentary, some extra.
    AnonymousJune 2018
    Worth a DetourThe food is limited. Service is very slow. Staff is busy. So they never acknowledge the clients. There's no mobile signal on this level. My breakfast was served already cold. Not very tasty.
    Joao CarlosOctober 2017
    OutstandingLovely chill out music. Nice 3 course meal order from the menu. Yummy fish and chips. So relaxing!
    SarahAugust 2017
    OutstandingBrand new lounge, quite a good selection of made to order food. There is no self service. The ala-carte menu also has a selection of food and drinks which are separately chargeable.
    VasuJuly 2017

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