Thank you for visiting our offer. This promotion has ended and is unavailable for redemption. View Terms and Conditions
Welcome ebookers BONUS+ Gold member! Your BONUS+ benefit applied below.
Welcome ebookers BONUS+ Platinum member! Your BONUS+ benefit applied below.
Welcome Expedia Rewards gold member! Click 'Make a Reservation' to redeem your perk.
Welcome Expedia Rewards silver member! Click 'Make a Reservation' to redeem your perk.
Welcome Expedia Rewards gold member! Click 'Make a Reservation' to redeem your perk.
Welcome Orbitz Rewards Platinum members! Click 'Make a Reservation' to redeem your perk.
Welcome Egencia traveler! Pick a lounge to get your discount.
Welcome Egencia traveler!
WSJ Business Travel Service Members: Enjoy a free lounge pass on your next WSJ BTS business trip.
Thank you for being a valued Cathay Pacific customer! Enjoy your complimentary lounge pass!
Simplify your summer travel experience - Courtesy of Lyft and CLEAR

Plaza Premium Lounge

LHRTerminal 5A (inside security)

A new oasis of tranquility has arrived in London Heathrow's Terminal 5, and all travelers now have the privilege of escaping the noise and chaos of the public waiting area. At the Plaza Premium Lounge, guests can unwind and relax before their departure, indulging in a range of amenities, including an open buffet of premium entrees and beverages, complimentary shower facilities, and unlimited fast Wi-Fi.

Closed Now5:00am - 10:00pm

Opening Hours

Sunday5:00am - 10:00pmMonday5:00am - 10:00pmTuesday5:00am - 10:00pmWednesday5:00am - 10:00pmThursday5:00am - 10:00pmFriday5:00am - 10:00pmSaturday5:00am - 10:00pm

Top Complimentary Amenities

Newspapers & Magazines
Newspapers & Magazines
Beer & Wine
Beer & Wine
Spirits & Liquor
Spirits & Liquor
Premium Food
Premium Food
Flight Monitors
Flight Monitors
View more amenities

Important Information

  • This lounge is only accessible to passengers departing from Terminal 5. Children under 2 years old are admitted free with an adult.
  • Access to shower facilities is complimentary for LoungeBuddy bookings. Walk-up and membership customers may access the shower facilities for an additional £20.

Cancellation Policy

  • Cancel up to 24 hours prior to your reservation time to get a full refund. Learn more
  • You may enter the lounge one hour before or after your reservation time. Your booking starts upon entry.


London Heathrow Airport
London Heathrow AirportLHRHillingdon, London, UK, United Kingdom
Located in Terminal 5A (inside security). After the Security Checkpoint, Level 2, next to Gate A7.
    Travel times are estimates and are not guaranteed. Airports may require you to re-clear security and immigration control to reach the lounge. Clearing security might require a boarding pass departing from the terminal. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass.

    Reviews (29)

    Worth a DetourDecent enough for the money. I too had to wait an hour to gain access to a shower but after 12 hours of traveling it was worth it. Bar is good, food could be better. The WiFi was painfully slow.
    ErichFebruary 2019
    SatisfactoryMeh! The “fast” WiFi is 0.24mbps!! Dial up may be faster. Food was mediocre. 3 hr limit with AMEX Platinum. Paid shower - but no shower shoes or wash cloth. One positive was plenty of seating options.
    AnonymousDecember 2018
    OutstandingGreat lounge & views from the bar. Lots of plugs to charge devices and clean / modern. Food & drink selection extensive and of high quality. Would definitely use again, much nicer than BA lounge.
    JamesNovember 2018
    Needs ImprovementI paid for the lounge specifically to get a shower. When I arrived I was told I would have to wait 1 hour and 40 minutes for one to be free...which is unacceptable. Space is cramped and food minimal.
    BarryOctober 2018
    Worth a DetourExcellent food, lots of seating and tables. Bar with drink service, friendly staff constantly cleaning and offering assistance. Spacious lounge with lots of natural light.
    SamanthaSeptember 2018
    SatisfactoryNot bad, a lot of the seats are weirdly isolated small. On site shower is nice. No waiting list, which is different to the other one at the other end of the terminal. Pretty good, but not phenomenal.
    Eric August 2018
    SatisfactoryNote not all drinks are complimentary, even basics like sparkling wine which was complimentary in the ATL lounge.
    Paul JoyceAugust 2018
    OutstandingGreat lounge, excellent lunch options (wraps, wings), only one beer type though but overall good value.
    JosephJuly 2018
    OutstandingLarge L-Shaped lounge w/plenty seating options for 1,2 or 4+ persons. Nice selection of hot/cold food. Large bar. Showers avail. Sweeping views of Brit Air runway. AMEX Platinum access.👍
    MarthaJune 2018
    OutstandingThis is a solid lounge. Fully stocked bar. Great eats prepared very well with nice variety. AMEX customers don’t miss this.
    Greg GrahamJune 2018
    OutstandingExcellent chic new lounge with attentive staff and great food. Free standard drinks and spirits. They have showers too I think.
    AnonymousJune 2018
    Worth a DetourNice lounge with reasonably good warm food options (buffet). Open bar always good. Entered with Amex Platinum.
    KennyJune 2018
    Worth a DetourComfortable place to lounge away of the hectic airport hall areas. Wi-fi could be improved but overall very nice place. Staff attentive to detail, cleanliness and customers. It is worth to stay here.
    NuriaJune 2018
    Worth a DetourWorth a stay. Access with Amex Platinum / Partner card (German) free. Guest (in this case teenage child) has to pay extra.
    olaf1970May 2018
    Needs ImprovementReally bad wifi. The open Heathrow one is better. Ruined the whole thing for me. Not returning to this one.
    HeleneMay 2018
    SatisfactoryBad Wi-Fi, but other than that it was decent.
    OfirMay 2018
    SatisfactoryWow! £20 for a shower? There is only one so you have to be allocated a 20 min time slot. Too bad if they’re fully booked. Arrived in morning, next available slot was in 2 hours!!!!
    AnonymousMay 2018
    Worth a DetourFood offerings were good but not a heap of choice, and the chicken was cold. Well-stocked bar though!
    Michael RyanApril 2018
    SatisfactoryThis lounge was clean; however, the toilets lacked moisturiser and the customer service was minimal, unlike other lounges I have been to.
    MargotApril 2018
    OutstandingGood food. Clean toilets. Less crowded than the BA lounge.
    KerwynApril 2018
    Worth a DetourVery nice lounge. Will return again.
    AnonymousMarch 2018
    Worth a DetourGood food and comfortable enclosed seat cubicles with individual power outlets and reading light. Hard to hear departure announcements tho.
    Walter RupertMarch 2018
    Worth a DetourThis is a welcome addition to T5 given the horrendous alternative of the Aspire lounge. Plenty of seating options offering both comfort and privacy. Food offering is good with various hot options.
    GeorgeFebruary 2018
    Worth a DetourDon't expect luxury but get the job done. Food including soup, chicken wings, rice. One of the coffee machines is broken. Can get in with Amex Plat.
    AnonymousJanuary 2018
    Worth a DetourGreat food selection - Curry, soup, pies and more. Many pods w/ outlets to rest up in. View of all the BA planes. Gets the job done.
    JoshuaDecember 2017
    SatisfactoryThey rejected my Priority Pass with some excuse. I used my AmEx Platinum to enter. But it shows on PPass site as an in-network lounge.
    CanDecember 2017
    Worth a DetourNo problem getting in midday on a Monday. Lounge was fairly empty - they have tables and private pods. Not sure about showers, they said they were all booked for the day.
    AnonymousDecember 2017
    Worth a DetourFood is good. Drinks needed to be asked from the bar (even soft drinks). Stuff not very nice.
    AnonymousDecember 2017
    Worth a DetourGreat food and snacks including spaghetti w/ meatballs, lasagna, BBQ chicken, soup, and more. Full bar. WiFi was not working so I had to log into airport free wifi.
    MarkNovember 2017

    The Only App for Lounge Access

    Create a trip and let LoungeBuddy tell you which lounges you already have access to. Don’t have access? No worries – you can purchase instant lounge access in seconds.

    • LoungeBuddy iOS App ScreenShot 1
    • LoungeBuddy iOS App ScreenShot 2
    • LoungeBuddy iOS App ScreenShot 3
    • LoungeBuddy iOS App ScreenShot 4
    • LoungeBuddy iOS App ScreenShot 5
    Get App * Available for iPhone