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The Ultimate Guide to United Club

United Airlines' United Clubs comprise a worldwide network of over 45 airport lounges that cater to premium United Airlines passengers, as well as those who hold memberships and elite statuses with selected partners. In addition to lounge locations throughout the United States, United operates numerous international locations in London, Hong Kong, Mexico City, and Tokyo. This network was originally created as a result of the consolidation of United Airlines' Red Carpet Clubs and Continental Airlines' Presidents Clubs under one roof, which took place following United's merger with Continental Airlines. While amenities for different lounges in the network may vary, access rules tend to be consistent, with few exceptions.

What Benefits And Amenities Can I Expect?

Though the availability of more exclusive amenities may vary depending on the location, each United Club offers several items that you can pretty much always expect, including complimentary Wi-Fi, beverages, and an assortment of snacks. In order to determine the specific amenities that are available at select locations, please refer to the LoungeBuddy App.

For a nominal hourly rate, anyone accessing the United Club can book one of the lounge's dedicated conference rooms at select locations. If you have a United Club membership card, you can also take advantage of the special discounted rate for members. Since these conference rooms are limited in number, you should probably reserve a room in advance via their website or by phone (1-866-825-3016) if having access to this service is a top priority. A credit card is required to make the reservation.

If you cancel your reservation at any time up to 48 hours after the time of your booking, you will not be charged at all. Otherwise, you will be charged for a minimum of one hour at the regular rate.

Club Rules And Code Of Conduct

Like most airport lounges, the United Club has their own set of rules that guests are expected to abide by. For the most part, these rules are simply guidelines that most people already observe in a more exclusive or formal environment. For example, professional conduct and attire are expected, and headphones are required when playing music or video on personal devices. Furthermore, no sleeping or smoking is allowed in any of the United Clubs. To get a better sense of some of the other rules in place, please refer to this page.

Accessing United Clubs

Passes/Memberships

One-Day Pass

For those not yet ready to take the plunge for an annual membership, United offers the ability to purchase a one-day pass. These passes, each of which are valid for one person, can be purchased for $59 at one of the United Club locations or through the United app, available on iOS, Android, Windows, and Blackberry. If you decide to purchase an Annual United Club membership within 30 days of utilizing your one-day pass, the $59 that you have already paid for the pass can be applied towards your membership fees (please see chart below for prices by tier).

*Annual United Club Membership

Frequent Flyer Status
New Single Annual
New Annual with Spouse
Renewal Single Annual
Renewal Annual with Spouse
General Member$600 OR$1,150 OR$550 OR$1,100 OR
77,000 Miles147,000 Miles70,000 Miles140,000 Miles
Premier Silver$575 OR$1,125 OR$525 OR$1,075 OR
74,000 Miles102,000 Miles67,000 Miles137,000 Miles
Premier Gold$550 OR$1,100 OR$500 OR$1,050 OR
72,000 Miles142,000 Miles65,000 Miles135,000 Miles
Premier Platinum$525 OR$1,075 OR$475 OR$1,025 OR
69,000 Miles139,000 Miles62,000 Miles132,000 Miles
Premier 1K$500 OR$1,050 OR$450 OR$1,000 OR
67,000 Miles137,000 Miles60,000 Miles130,000 Miles

If you consider yourself a frequent flyer and/or road warrior, consider splurging for an annual United Club membership, your key to unlimited access to United Clubs and most Star Alliance-affiliated lounges when you're flying on United Airlines or other Star Alliance carriers. A significant advantage that comes with this membership is the ability to access the United Clubs even when flying another airline. Prices for membership vary, depending on your Elite Tier with United (you can purchase one without an Elite Tier; however, it will cost you a bit more). Please see the chart above to determine how much a membership would cost you.

Being a United Club member allows you to bring in additional guests when visiting the lounge. Please refer to the chart below for more information on complimentary guest limits associated with United Club membership.

Lounge Type
Number of Guests
United Club2 or Family (Spouse and children under 21)
Star Alliance Branded Lounges (Non-Gold)1
Business Class Lounges owned by Star Alliance member1
Select Star Alliance Gold Lounges0

Elite Status

Star Alliance Gold Members

When flying on an international flight, United frequent flyers who have Star Alliance Gold can access all United Clubs. On the other hand, if you are flying on a US domestic route, you cannot access United Clubs even as a United frequent flyer. United Premier 1K, United Premier Platinum, United Premier Gold, and United Airlines Global Services members are all considered Star Alliance Gold members. For more information about Star Alliance, as well as which Elite Tiers correlate with Star Alliance Gold, please take a look at LoungeBuddy's Ultimate Guide to Star Alliance.

Credit Cards

United MileagePlus Explorer Card

The primary holder of a United MileagePlus Explorer Card receives two One-Day United Club passes. After the first year, during which you can take advantage of a "no annual fee" deal, the annual fee is $95. Considering the fact that each One-Day Pass would otherwise cost $50 each, this may be a good investment if you're looking for occasional and infrequent airport lounge access.

United MileagePlus Club Card

United MileagePlus Club cardholders receive a complimentary United Club membership with their card. The annual fee for the United MileagePlus Club Card is $450, which is even less expensive than purchasing a standalone United Club membership.

United MileagePlus Presidential Plus Card

This is a legacy card that was originally a Continental Airlines credit card. If you have this card, you are allowed to access any of the United Club locations (Star Alliance and affiliated lounges not included). Unfortunately, if you wish to apply for this card today, you are out of luck, as it is no longer available.

Class of Travel

United Global First/United First

Those traveling in First Class on United Airlines can enjoy United Clubs, provided that they're not traveling solely within the United States. First Class passengers can also enjoy United Clubs with a guest of their choice, as long as the guest is on a departing Star Alliance flight.

United BusinessFirst/United Business

As with passengers traveling in First Class, those traveling in Business Class on United Airlines can also enjoy United Clubs, provided that they're not traveling solely within the United States. Unfortunately, no guest allowances are provided in this case.

Conclusion

As a major player in the American airline industry, United Airlines will undoubtedly continue to play a leading role in aviation for many years to come. With their recent lounge upgrades in Chicago O'Hare Airport, San Diego International Airport, Seattle Tacoma International Airport, and of course, London Heathrow Airport's Terminal 2, which features floor-to-ceiling windows, an increased emphasis on natural lighting, and thermostat regulation, not to mention modern design, United has clearly raised the bar in the increasingly competitive airport lounge industry. Through initiatives like these, United has shown that they are willing to go the extra mile when it comes to providing high quality service and satisfaction to their premium passengers, and we certainly expect that United will continue to maintain their status as a leading innovator in the industry.

Lounge Locations

Atlanta (ATL)

Concourse T

_

Austin (AUS)

Main Terminal

_

Boston (BOS)

Terminal B

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Chicago (ORD)

Terminal 1, Concourse B, Gate B18

Terminal 1, Concourse B, Gate B6

Terminal 1, Concourse C

Terminal 2, Concourse F

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Cleveland (CLE)

Main Terminal

_

Dallas/Fort Worth (DFW)

Terminal E

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Denver (DEN)

West Terminal

East Terminal

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Fort Lauderdale (FLL)

Terminal 1

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Guam (GUM)

Main Terminal

_

Hong Kong (HKG)

Terminal 1

_

Honolulu (HNL)

Overseas Terminal

_

Houston (IAH)

Terminal A

Terminal B

Terminal C, North Concourse

Terminal C, South Concourse

Terminal E

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Las Vegas (LAS)

Terminal 1, Concourse D

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London-Heathrow (LHR)

Terminal 2B

_

Los Angeles (LAX)

Terminal 7, Gate 71A

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Mexico City (MEX)

Terminal 1

_

Minneapolis/St. Paul (MSP)

Concourse E

_

New York-LaGuardia (LGA)

Concourse C

_

Newark (EWR)

Terminal A

Terminal C, Gate C74

Terminal C

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Orange County (SNA)

Terminal B

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Orlando (MCO)

Terminal B

_

Philadelphia (PHL)

Terminal C-D

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Phoenix (PHX)

Terminal 2

_

Philadelphia (PHL)

Terminal D

_

Portland (PDX)

Concourse E

_

San Antonio (SAT)

Terminal B

_

San Diego (SAN)

Terminal 2

_

San Francisco (SFO)

International Terminal

Terminal 3, Concourse F

Terminal 3, Boarding Area E

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Tokyo-Narita (NRT)

Terminal 1

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Washington DC (DCA)

Terminal B

_

Washington DC (IAD)

Concourse C, Gate C7

Concourse C, Gate C17

Concourse D

_

Social Media

Official Twitter

Official Facebook

Phone

1-866-822-5827

Email

unitedclub@united.com

Mailing Address

United Airlines, Inc.
PO Box 66100
Chicago, IL 60666

Additional Information

The LoungeBuddy App, currently available for iOS and Android, is an excellent way to learn more about individual United Club locations. LoungeBuddy is the most complete up-to-date directory on airport lounges worldwide, with information on over 600 airports and over 2000 lounges. With its unique access wizard, you can simply input your trip information and any elite statuses, credit cards, or lounge memberships that you may have, and LoungeBuddy will generate a customized list of lounges that are available to you, with reviews, photos, descriptions, directions, amenities, and much more!

Sources

Official Website


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