Cookie Policy

Effective Date: May 25, 2018

Our Cookie Policy (the "Policy") explains how LoungeBuddy, Inc. ("LoungeBuddy" or "we" or "us" or "our") uses cookies and similar tracking technology when you visit our LoungeBuddy.com website, the LoungeBuddy mobile application, interact with LoungeBuddy online advertisements or marketing emails, any application programming interfaces ("APIs") owned or operated by LoungeBuddy or any third-party APIs used by LoungeBuddy, or any other websites, pages, features, or content we own or operate (collectively the "Services"). Please read this Policy carefully so that you can be informed about our cookie handling practices when accessing or using our Services.

Acceptance

This Cookie Policy is part of, and is governed by, the terms and conditions set forth in our Terms of Use located at https://www.loungebuddy.com/terms-of-use. You should also read our Privacy Policy to be informed about our data handling practices.

By accessing or using our Services, you accept the data practices and terms detailed in this Policy. If you do not agree with this Policy, please discontinue your access or use of the Services immediately. This Policy does not apply to services offered by other companies or other sites linked from our Services.

Amendments to this Policy

We may update this Policy at any time so that we can keep you updated about our new data handling practices. If we make any material changes to this Policy, we will notify you when you first visit our Services after the change are posted or via the email address we have on file for you (if any). We will update the Effective Date located at the top of this Policy whenever we make changes to the Policy.

What are cookies?

Cookies are small data files that we transfer to your device to collect information about your use of our Services. Cookies can be recognized by the website that downloaded them or other websites that use the same cookies. This helps websites know if your browsing device has visited them before.

We generally treat information collected by cookies and other tracking technologies as non‑personal information. However, to the extent that IP addresses or similar identifiers are considered personal information by local law, we also treat cookie information with identifiers as personal information. If we combine non-personal information with personal information, then the combined information will be treated as your personal information for as long as it remains combined.

We use both first-party and third-party cookies on our Services. First-party cookies are cookies that are placed on your device by us, while third-party cookies are set by parties other than LoungeBuddy. Third-party cookies are operated by third parties that can recognize your device both when it visits our Services and when it visits other websites or mobile apps. LoungeBuddy does not control how third-party cookies are used, and we encourage you to check the websites of any third-party cookie providers for more information about how they use cookie information.

Does LoungeBuddy use other technologies similar to cookies?

We may use other tracking technologies similar to cookies while you use or access our Services, like web beacons, flash cookies, or pixels. These technologies also help us understand how you use our Services. We use the following technologies:

  1. Web Beacons: Web beacons (also known as "clear gifs") are tiny graphics with a unique identifier, similar in function to cookies. They are the size of a period at the end of this sentence. Instead of being stored on your device like cookies, web beacons are embedded invisibly on web pages. We use web beacons to help us better manage content on our Services and other similar reasons to cookies.
  2. Flash Cookies: We may also use "flash cookies" (also known as "Local Shared Objects" or "LSOs") to collect information about your use of our Services. Flash cookies are commonly used for advertisements and videos.
  3. Pixels: A "pixel" or "tag" can be placed on a website or within an email for the purposes of tracking your interactions with our Services or the emails we send you. Pixels are often used in combination with cookies.

We will generally refer to cookies, web beacons, flash cookies and pixels as "cookies" in this Policy.

What about device identifiers?

When you use our Services via a mobile device (e.g., tablet, smartphone etc.), we may access, collect, monitor, and/or remotely store one or more "device identifiers," such as a unique device identifier ("UDID"). A device identifier is a small data file which uniquely identify your mobile device. A device identifier gives us information about your device's browsing and use of the Services.

A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

Why does LoungeBuddy use cookies?

Cookies can be useful in many different ways, and we use cookies for a variety of purposes. LoungeBuddy uses cookies to help it understand how the Services are being used, such as whether you spent more time on a certain part of the Services, whether you experienced any technical issues, and more. Some of the functions performed by cookies are strictly necessary for us to be able to offer you our Services, while other cookies provide us with valuable insight about how we can improve our Services or help us with marketing our products and services to you based on your interests and preferences.

What types of cookies does LoungeBuddy use?

We use the cookies described below on our Services:

Categories of CookiesDescription
Strictly NecessarySome of the cookies we use are necessary to provide our Services to you. For example, these cookies help you: see the right information when you login to our Services; navigate from page to page without having to sign in on every page; detect, prevent, and mitigate malicious and fraudulent activities on our Services; support and enable other security features. Without such cookies, some of our Services cannot be provided to you.
FunctionalFunctional cookies collect information about how you use our Services, provide you with certain functions on our Services, and they remember your preferences. For example, these cookies allow our Services to remember your language selection or username as you navigate through our Services. Functional cookies also perform important functions for your use of the Services.
Analytics, Performance and ResearchThese cookies help us understand how well our Services are doing. They collect information about your use and interaction with our Services so that we can continue to improve and expand our Services.
MarketingOur marketing cookies allow us to collect information about your interactions with our marketing activities, such as parts of our website and our emails. Such cookies measure how you interact with our marketing communications to determine, among other things, how effective a marketing campaign is. For example, we may measure whether certain marketing communications resulted in purchases.
AdvertisingThese cookies deliver relevant advertisements to you off of our Services. Our advertising partners will collect information about your interaction with their advertisements to measure the effectiveness of our advertising campaign and to deliver advertisements that are more relevant to you and your interests.

How long will cookies stay on my browsing device?

The length of time a cookie will stay on your browsing device depends on whether it is a "persistent" or "session" cookie. Each category of cookie listed above is either a session cookie or persistent cookie.

We use "persistent cookies" to save information about you for longer periods of time, such as your registration ID and login password for future logins to the Service. We also use "session cookies" to collect and store information about until you close your browser, such as information about your interactions with the Service.

Persistent cookies are stored for varied lengths of time depending on the purpose of the cookie collection and tool used. You can delete cookie data as described below.

How to manage cookies via your browser settings

Below we describe how you can manage first-party and third-party cookies on our Services:

  1. First-Party Cookies

    You can enable, disable or delete cookies via your browser settings. To do this, follow the instructions provided by your browser, usually located within the "Help", "Tools" or "Edit" settings of your browser. Please be aware that if you set disable cookies on your browser, you may not be able to access secure areas of the Services and parts of the Services may also not work properly (e.g., referral links, preferences, etc.).

    Many browser manufacturers provide helpful information about cookie management, including, but not limited to:

    If you use a different browser than those listed above, please refer to your specific browser's documentation. You can also find out more information about how to change your browser cookie settings at www.allaboutcookies.org.

  2. Third-Party Cookies

    Any cookies that are placed on your browsing device by a third party can be managed through your browser (as described above) or by checking the third party's website for more information about cookie management and how to "opt-out" of receiving cookies from them.

How can I opt-out of interest-based advertising cookies?

We do not control interest-based advertising cookies on our Services. If you would like more information about such cookies or to opt out of having your cookie information used by companies that are part of the Network Advertising Initiative, please visit www.networkadvertising.org/choices.

How can I opt-out of analytics and marketing cookies?

As described in this Policy, we use third-party analytics providers to collect information about the effectiveness of our Services and marketing campaigns. Some of the third parties that provide such cookies allow you to opt-out of their processing directly, as further described on their websites below:

  1. Bing: http://choice.microsoft.com/
  2. Cloudinary: https://cloudinary.com/privacy
  3. Google Adwords: https://support.google.com/ads/answer/2662922?hl=en
  4. Google Analytics: https://tools.google.com/dlpage/gaoptout (requires you to install a browser add-on)
  5. Hotjar: https://www.hotjar.com/legal/compliance/opt-out
  6. Optimizely: https://www.optimizely.com/legal/opt-out/
  7. SnapChat: https://www.snap.com/en-US/cookie-policy/
  8. SUMO: https://www.sumologic.com/privacy-statement/
  9. Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies
  10. Zopim (Zendesk) https://www.zendesk.com/company/customers-partners/cookie-policy/

How to Contact Us

If you have any questions regarding our Cookie Policy, please contact us at support@loungebuddy.com. You may also find our Privacy Policy helpful. This Cookie Policy was written in English (US). To the extent any translated version of this Cookie Policy conflicts with the English version, the English version controls.

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